Dear Rural First Customer
We are advising you that as of Feb 1, 2021 we will be providing you GPS Tracking service going forward as Sprocket/Rural First is no longer in business.
Please use this new login to the platform as the current login may stop working at any time http://secure.itrackgps.com
We understand that communication with them has been difficult and that you may not have received a level of service that you would have expected.
We would like to rectify that by providing support numbers that are answered by a live person during standard business hours and feedback forms that are responded to in a timely manner.
If you have hardware that is not working please let us know so we can reprogram them over the air or speak to you about replacements.
Going forward the cost of service is $20.00/m per device if we are providing both platform and data. If you are supplying your own data it is $10.00/m per device.
This is billed monthly in advance on credit card.
If you have already paid sprocket/rural first we will honour that payment for its duration, providing that you can provide proof of payment. If not please be kind enough to fill out
this credit card form so that we can continue providing service.
Please feel free to call me at 1.800.383.9125 as I would like to introduce myself and answer any questions or concerns.
Our platform support number is 1.800.507.9785
iTrackGPS Tracking Solutions